Returns & Exchanges

If you have received a damaged or defective product, please contact

If you are unsatisfied with a product you have ordered, please return the product to the address below, along with a copy of the invoice.

ATT : 

Dr. Hauschka Web Return
805 Rue Gaudette
QC  J3B 7S7

All returns must be processed within 30 days of receiving the order. If you are in need of any assistance please contact Please note that any original shipping charges are not refunded.



Model cancellation form

If you wish to cancel the Contract then please fill in this form and send it back to us.

WALA Heilmittel GmbH
Dr. Hauschka Shop
Dorfstraße 1

73087 Bad Boll/Eckwälden

Phone: +49 (0)7164 930-0
Fax: +49 (0)7164 930-297

I/we(*) hereby cancel the Contract that I/we (*) concluded for the purchase of the following goods/the provision of the following service (*)

  • Ordered on (*)/ received on (*)
  • Name of consumer(s)
  • Address of consumer(s)
  • Signature of consumer(s) (only in the case of notification on paper)
  • Date

(*) Delete as applicable